Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help staff is qualified to very quickly care for all of our cloud website hosting customers’ inquiries and advice requests. Via our ticket system, you will be able to fill in your request and a support team member is going to return to you in less than max 60 minutes. In reality, practice shows that the general answer period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us at any time required. Our staff of technicians will undoubtedly be on–line for you 24x7x365 to respond to all your enquiries and to eliminate any situation that you may have. You will be able to post a help support ticket from the Loyalty Hosting Online Control Panel or send us an email whenever. In addition, on business days, you can easily ring us or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have built–in an in depth education base into the Control Panel to assist you to get hold of helpful step by step details whenever you want. Each area of the Control Panel possesses its own contextual support area showcasing a variety of how–to posts. We have also prepared videos to give you a superior idea of just how to execute any presented process.