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Context Help

If you feel lost inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up menu will show up. It includes in-depth info about all the operations that you can perform on that particular page. Each popup opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide assortment of video tutorials explaining how to work with our Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you are looking for, take a glance at our comprehensive FAQ database, which includes questions asked by actual users and provides real solutions. We frequently "revamp" our Frequently Asked Questions section with new articles so as to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ database either, we have a excellent team of customer service technicians available 24-7 and ready to assist you with any query. Each trouble ticket you send will be answered in less than 1 hour (the average response time being about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 86693

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com