Find out what website hosting providers mean when they say "phone support".
You'll find plenty of cloud website hosting suppliers available, but most of them are resellers that have restricted resources, especially in terms of support. A way to distinguish them is the option to contact the company over the phone. The level of support that you'll get through this way of communication varies depending on the provider - some offer professional phone support, while others offer general and customer support only as some issues are more time-consuming and it would be a lot less difficult to be resolved through a ticket, especially when the issue needs to be escalated. However, it is good to find that you could always get in touch with your website hosting provider because there are plenty of small problems that can be taken care of effectively and in a very timely manner through a call, not mentioning that you will be able to get more info regarding the services even before you become a customer.
Phone Support in Cloud Website Hosting
In case you decide to take advantage of one of our cloud website hosting
, you'll be able to connect with our customer support crew via phone for 14 hrs a day. We will help you select the ideal plan for your websites because we believe that it's better to discuss such matters with a live person. In case you already own an account, we are able to help you with any kind of sales/billing questions and general matters, even with some technical matters which do not need a long time or escalation to a system administrator because it will be more appropriate to open a ticket for time-consuming issues in order to have the entire communication in a single place. We now have phone numbers in the US, the UK and Australia, so you're able to call the one you prefer and speak with one of our representatives.
Phone Support in Semi-dedicated Servers
With 14 hours-a-day telephone support, you can be sure that there is always somebody to assist you when you have any questions about the semi-dedicated server
plans that we supply. Whether you would like to learn more about our plans, you have a billing issue or some general issue, you can give us a call. Despite the fact that some more complex troubles may require a ticket in order to give some time to our tech support team to investigate, we can help you with a number of technical questions on the phone as well, saving you time and efforts. As we have data centers on 3 different continents - in the United states of America, the UK and Australia, we have local phone lines in these countries as well. In case you're in another country, we also have an international number where you can reach us.