Installation and Troubleshooting
What does the Installation & Troubleshooting package include? What kind of services precisely can VPS and dedicated server users take full advantage of?
Apart from having more system resources, a good reason why you could get your own hosting server and use it instead of a shared Internet hosting plan is the fact you can install and run a large selection of software. With a shared account, you could use applications, which don't need root access and are not installed server-side, so when you need specific software for your Internet sites, you can't set it up on a shared web server. This is not the case with a hosting server of your own where you can install whatever you want. The downside is that you may not have much experience and handling your own server is more complicated that managing a shared Internet hosting account in which the company takes care of the majority of things. This is why we offer an extra service for our hosting server plans called Installation & Troubleshooting and you can take advantage of it any time you experience any problems with the administration of your hosting server.
Installation and Troubleshooting in VPS Servers
You could add the upgrade with a couple of clicks whenever you require it and regardless of the VPS servers
package which you have chosen. This could be done either during the order procedure when you think that you will require support from the very beginning or later on from the virtual private server billing CP in case you have problems with any software on the machine. Our competent administrators can install or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade offers 60 minutes of custom work and you could use it anytime. The vast majority of tasks take less than that, consequently the remaining time shall be available for the future and you shall be able to see it inside the billing CP at all times. You'll be able to use the upgrade as a standalone service or on top of the thirty minutes of custom work that are an element of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
In the event that you require our upgrade for any reason, you can add it to your dedicated server
with a couple of clicks through the billing Control Panel or if you will require some custom work on the server the instant it is set up, you can obtain the upgrade during the signup process and inform us what exactly you need to be carried out, so everything shall be ready once your hosting server is functioning. Sixty minutes of custom work are included to your account each time you get the upgrade, so you can employ this service as frequently as you need. If some task needs less time to be finished, you'll not lose the remaining minutes and they will be available for future tasks. Our upgrade will allow you to concentrate on creating and promoting your sites without wasting time on maintaining the dedicated hosting server or the software installed on it. You could take advantage of it if you also use our Managed Services upgrade, but the 30 min it comes with aren't sufficient to execute all of tasks which you require.